So many times, you might have observed that the Microsoft teams are not working for you. There might be some reasons such as being stuck while loading or your microphone or web camera not working properly while you are in a call. In case you are suffering from similar problems, it might be very frustrating for you. However, you don’t need to worry more about this as in this blog, we are providing the possible solution and tricks of most common Microsoft teams problems.
Table of Contents
1. What is the error code CAA20003?
The error code ca20003 is ok yours while signing in to the teams or other Office 365 applications. This indicates that there are some incorrect settings in your date and time, or you are unauthorized to log in.
How to fix Microsoft teams error caa20003?
-
Check your date and time settings
First of all, you need to check your date and time settings. To do this, make sure the date and time settings of your device are correct. Now let your computer adjust the date and time automatically through the settings. If you use the incorrect date and time settings, it can prevent you from connecting to some secure websites which are using HTTPS. Follow the below-mentioned steps to set the date and time.
- First, go to the settings> time and language.
- Now click on the date and time.
- Next, you can enable the two options- set time automatically and set the time zone automatically.
- Now try to launch Microsoft teams again and check ok if the error caa2000 has been solved or exists.
-
Try to sign in using the Incognito mode
If the error still exists, try to sign in to the Microsoft teams using the Incognito mode of your browser. Next, you can check whether the error has been eliminated. Disabling all the browser extensions is also another key point to solve this error. If you are able to sign in, it indicates that your settings of Browser or the extensions are trying to block the login process.
-
Disconnect from the email account
This has been proved an error solving trick for so many users as he got rid of this error after they disconnected from their email accounts. To do this, follow the below-mentioned step-
- First, go to the windows settings> accounts> email and accounts.
- Now disconnect your email account.
- In case you are using your work or school account, go to the settings> account> access work or school.
- Reconnect your account and check ok if the error caa20003 is solved.
2. Can’t get 720p on camera with MS Teams desktop
This error can be solved with the help of the manufacturer on the utility of USB capture of your device. In the expert tab, you need to make available the ” the lower resolution” and the frame rates, then leave the one you need. Alternatively, on the higher ones, if you leave it as available on the left pane, then the teams will select the lower one, for example, 1280×720.
3. Microsoft Teams – No “add new” option for background
Many of you faced this issue No “add new” option for the background. In case you have not tried this option, you can follow this now. Similar to the video calling applications like zoom and Skype, Team has the feature where you can Blur the background and change the background according to your preferences.
This first version of the custom background change feature for the Microsoft teams is known as background effects. This was launched this April, and the feature is only allowed to blur the preselected backgrounds unless you have used a workaround. Follow these steps to change the background of teams-
- Click Windows+R from your keyboard.
- Now type %appdata%\Microsoft\Teams, then click “OK.”
- Go to the background folder and click “upload.”
- You can also drag or copy-paste the image, which you have on the upload folder.
- Copy the same image onto the same upload folder.
- Now rename the copied image as the previous name, but here you need to add “_thumb” at the end.
You will get two versions of the image in the upload folder. Now you can see if the issue has been resolved.
Microsoft teams roll out the background effects
The latest version of the custom background setting was released in June. This feature now has an add a new button that helps you to upload your personal images and also controls the system administrators want to set the limit.
If you want to set the background effects, you need the desktop client on your PC or Mac.
Here is how you can set your own custom background
If you want to change your background in the meeting, you need to select the three dots which is available in the middle of the control bar in the meeting. Now from the menu, select background effects. From the option of background effects, select ” add new”:
4. Pop up box interrupts with “Are you still there?”
While you are accessing the Microsoft Teams, try to decrease the number of teams tab you have opened on your browser. As an alternate option, you can use the desktop application and teams online at the same time. You can also try to use a different browser and check if there is any improvement. As of now, there is no further solution to permanently turn off the popup ” are you still there” in the teams.
It looks like this popup thing has been designed to decrease the sync time. The reason why it occurs is when you are using two or more two sessions of the tabs simultaneously. Therefore the popup keeps asking “are you still there” to ensure which browser you are using to prevent the sinking of all the tabs you might have opened.
5. MS Teams Sign in Loop “We’re Sorry – we’ve run into an issue.”
Microsoft teams sign in the loop, “we are sorry- we have Run into an issue” you can be solved this by following the below-mentioned steps.
- In Windows 10 >Settings > Accounts > Access work or school, you need to check if it appears for some accounts then unlink them all.
- If you want to prevent the other accounts credentials, in a cache on your browser, you can remove all browsers cache and the navigation history by selecting” All time” it will select all options to clean. Now go to the URL https://teams.microsoft.com/ the
- Get the access using your office 365 account, then you need to verify if you are able to access through the Teams “web- clients”. In case you are able to get in, perform the rest of the process in the local client on your Windows 10.
- Update your Windows 10 and installation, and then run all the pending updates. It will help you to solve some minor bugs in the Microsoft Teams application.
Microsoft recommends you to use the window 10 for the best performance:
In addition, you can also start the latest Window 10 updated version with the update assistant.
- Restart your computer
- Close Microsoft teams app
- Now copy and paste this path – %appdata%\Microsoft\Teams
- Delete all the content of the folder.
- Uninstall Microsoft teams from the control panel.
- Now install the Teams desktop version from the Microsoft official website
- Open teams and access it with your personal account, then check how the app behaves.
6. MS Teams Helper using up >100% of CPU MacBook
From the Microsoft officials, this error doesn’t have a permanent solution yet until the next update. However, you can try some tricks for a temporary solution.
Use browser-based Microsoft teams. It may be more better than the resources and users are concerned. iMac w/Quad-Core Intel i7, 32GB RAM, AMD Radeon R9 M295X 4GB GPU.
7. Not able to send messages because you are not a member of the chat
In case you have left the meeting, it looks like you are no longer authorized to post something in the chat window of your Teams meeting. Also, you will not receive any new messages. Try these tricks to get rid of this:
- Ask someone from the meeting who can add you back to the chat.
- Get them open the conversation> at people.
- Also, you can mute the chat if you do not prefer any further notifications.
- Once you mute the chat, you will be in the conversation; however, you will not get any more notifications from the chat.
8. Error Code 80090016 While Signing Into MS Teams
To solve this error code, open the Windows setting and go to the accounts. Now double-check if your account has been added to the access work/ School account; if yes, you can remove it.
After the above steps, follow these simple tricks to clear the password caches from your Windows credentials manager:
- Close if there is any running office application.
- Start the control panel, then set the (view by) by at the top of the right screen to “large icons.”
- Now select the credential manager.
- When the credential manager appears, choose Windows credentials, then check the items of general credentials, which is available at the bottom of your screen, then delete it.
- Now restart your computer and give another try to this track and see if you are able to sign in to the Teams desktop client.
9. Move Teams pop-up notifications
This issue also does not have any permanent solution. However, you can give a try to the following tricks:
You can use the “meeting options” feature, which is available on the last line of the meeting. See, in order to see the meeting feature, you need to create the meeting, as it provides the overall control on the lobby entrance options. Also, it has some other things which may help you out.
- Open the meeting
- Now select “meeting options”.
- Now at just the options which are provided on your screen.
10. Microsoft Teams remains in “Hang on while we get things set up for you!” forever while initializing the application
This error is quite frustrating, especially when you are in an online meeting. Here is how you can fix it:
- Download Microsoft teams again, and then install it.
- While it’s trying to login, you need to the right click on the taskbar Teams icon (on the right down).
- Now sign out, and then close the application.
- Open Microsoft teams again, and then login.
NOTE: It works for so many users you can also give it a try.
11. Can’t login using Microsoft Teams Desktop for Mac
If you are not able to login using your Microsoft teams desktop for Mac, try to delete the following file:
rm ~/Library/Application\ Support/com.apple.backgroundtaskmanagementagent/backgrounditems.btm
Basically, this problem is related to the electron that doesn’t support some Mac OS versions. If you delete the file, it can solve many other small bags as well.
12. How to remove an account from Microsoft Teams App on Mac
First of all, try to clear the Microsoft team applications cache by following these steps, then try again:
- First, quit the Microsoft teams.
- Go to the finder> applications> utilities, then select the keychain access.
- Now check the login credentials to Microsoft teams and delete them.
If the issue still exists, clear the application catch like this:
- Restart the application manually by right-clicking on the icon on your device, then select quit
- Delete files in the below-mentioned folders:
- “~/Library/Application Support/Microsoft/Teams/Application Cache/Cache”
- “~/Library/Application Support/Microsoft/Teams/blob_storage”
- “~/Library/Application Support/Microsoft/Teams/Cache”
- “~/Library/Application Support/Microsoft/Teams/databases”
- “~/Library/Application Support/Microsoft/Teams/GPUCache”
- “~/Library/Application Support/Microsoft/Teams/IndexedDB”
- “~/Library/Application Support/Microsoft/Teams/Local Storage”
- “~/Library/Application Support/Microsoft/Teams/tmp”
- Now restart Microsoft teams and check if the issue has been resolved.
You can check out if you can see the teams account in the system preferences; if yes, you need to remove them by following these steps:
- On Mac from the Apple, menu choose system preferences
- Now, from the view menu under the system preferences, you need to select profiles.
- Next, select the profile, which you want to remove then you need to press the minus (-) button.
- Now click on it to remove the profile.
13. Microsoft Teams Error 80090016 “Your computer’s trusted platform module has malfunctioned.”
If you are getting the error message “something went wrong,” and it appears along with the error code 0x80090016, it means Windows is not able to set up the pin for your computer. It happens due to the NGC folder corruption, which is available in the system volume.
How to solve:
Delete the content of the NGC folder by using the below path
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\
- Take over the ownership of the NGC folder.
- Now right-click on the folder, then click on properties> security> advanced. Now type the username of your account, which you are currently using.
- After this, click on check names and hit “OK.”
- Make sure you have checked the box “replace owner on sub containers and objects.”
- Now click apply, and it “OK.”
- Open the NGC folder and delete all the contents of the folder, then test again.
14. Teams App Login Error – Error 80080300 Cant Login “There is a Problem.”
If you are facing the Microsoft Teams application login error, you can run the compatibility troubleshooter for the application and resolve this issue.
