HyperX Cloud 2 headset is an outstanding gaming headset that offers you great audio accuracy so much comfort and velour ear pads. However, so many users are complaining that they are having troubles while playing their HyperX Cloud 2 headset when connected to their Windows 10, PS4 devices, and Xbox.
Are you also having troubles while connecting your HyperX Cloud 2 headset with your Windows 10 device? Is it frustrating if you do not know what went wrong that your HyperX Cloud 2 mic not working and how you can fix the headset problem you have landed in a right place. In this article, we are going to explain all the steps and Solutions so read this article with attention.
I want to connect your hyper X Cloud 2 with Windows 10 this is a very miserable situation as you just cant use it when you made up your mind for gaming. Therefore, if you are also dealing with these pathetic issues then keep following the below-mentioned solutions. Every step is very straightforward which takes less time to follow also so many users have found this helpful while connecting the HyperX cloud 2 Mic with Windows 10.
Before following the steps let us know what are the reasons that your HyperX Cloud 2 mic not working.
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Table of Contents
What is the issue if your HyperX Cloud 2 mic is not working?
HyperX Cloud 2 mic is not working issue usually a cross if you have not set is it as default device or it is disabled on your Windows 10 computer. , also due to the physical connections issues such as my kboom is loose or completely disconnected the application software bugs, you have done some correct audio settings, or any other physical damages to your microphone and also the detachable Mike.
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What settings you should change when using your HyperX Cloud 2 headset with PS4?
- Firstly, you need to unplug the headset jack from the USB control box> connect the audio jack on the headset directly to the PS4 games controller.
- Turn on the PS4 game console then go to the settings. Under settings find the menu, select it then highlight the option ” devices“, Menu option> selected now.
- Next, you need to scroll down to the option “audio devices” select it.
- Now select “output to headphones”> select “all audio“.
What to do when your HyperX Cloud 2 mic is not working on Windows 10
Method 1: Preliminary solutions
For the very first time used some preliminary solutions to get it sorted out. For this, you need to check out some basic troubleshooting options coz sometimes some minor glitches cause your HyperX Cloud 2 mic has been stopped working on the devices. Here are the simple steps to check and do the troubleshooting:
- Check your HyperX Cloud 2 headset mic is on and it is connected properly.
- E If you are using a USB switch off the headset and you should check the mute switch has been disabled or not.
- Verify all the connectors and see they are seated properly or not. If you find everything is perfectly fine then plug the USB port and to to another Jack or use a 5 mm audio jack for the USB.
- Enable some audio device is from the audio settings. Enable the mic and speakers.
- Check your HyperX Cloud 2 headset’s nude setting and volume Om and see they are not too low or completely turned down.
After you have tried all the given tips and tricks recheck and confirm whether your HyperX Cloud 2 mic started working. If the first step is not working, go for method number 2.
Method 2: Check the mic settings of your HyperX Cloud 2 mic
In case the sound of your HyperX Cloud 2 mic is disabled or it is not showing as a default device on Windows 10 and this is the cause of your HyperX Cloud 2 headset is not working. You can follow these simple steps to enable the sound settings and also set your HyperX Cloud 2 headset as the default device.
- Go to the windows search box then type control panel then click on it to open.
- You will find a drop-down menu, here, choose the large icons and click on the sound.
- Now you need to switch to the recording tab then right-click on the empty space, then checkmark on the options that show disabled devices.
- Now right click on the headset microphone, select enable then right-click on it again.
- Now click on it to set it as a default device.
- After all this click on the option apply then OK a to save the changes you have done.
After following, all the above steps check whether HyperX Cloud 2 mic has been enabled. Simply right-click on the headset mic and you can set it as the default device and check whether it started working or not.
Method 3: Run the audio troubleshooter
Even after selecting your HyperX Cloud 2 mic as a default device, you are not able to solve the issue; you can follow these steps to use an inbuilt troubleshooter in your Windows 10 device.
- Go to the bottom right corner, right-click on the speaker icon and select troubleshoot Shawn problems which will find on the top of the pop-menu.
- Follow the given on-screen instruction to start the troubleshooting process.
- Once the troubleshooting process is finished restart the system and check again if HyperX Cloud 2 mic started working.
Method 4: Update your audio driver
In case, any of the above solutions are not working for you so you are better suggested to update your audio driver and fix the problem. For so many users this updating audio driver method works how to fix HyperX Cloud 2 headset not working issue. Below are the steps to update the audio driver:
- First you need to press Windows + R in the run box, then type devmgmt.msc it will open the device manager.
- Double-click on the audio inputs and outputs to view the complete list.
- Now, right click on the driver related to your HyperX Cloud 2 headset and select update driver.
- In the popup window choose search automatically for the updated HyperX cloud 2 drivers software option.
- The windows will start searching and download then install the latest driver for the device.
You need to wait for the complete process then simply restart your computer and check ok if your HyperX Cloud 2 headset started working on Windows 10.
In so many cases, the windows are unable to search for the latest drivers and install them automatically. Therefore, in this case, it is worth you should search the updated HyperX cloud 2 drivers by visiting the manufacturer’s website or on Microsoft’s official website then install the latest updates from there.
In addition, you can update the drivers automatically very quickly by running the driver easy. This is a very advanced tool that can scan and detect the update of the drivers.
Method 5: Check volume of the control box
So many users are facing troubles when there HyperX Cloud 2 headset is not working on Xbox One and PS4 or on both. You should check the volume of the checkbox as well and see if there is an issue.
Make sure you have checked and turned up the volume on the control box. However, this volume setting is only for the headphones. In addition, do not forget to verify on the control box and see the mute switch has been unmuted.
Method 6: Verify the audio settings of HyperX Cloud 2 in the game app
This is often observed thing that the issues are sometimes not related to the audio or the control box settings, but it is related to the game or the application, which you are using.
In the game try to verify the audio settings for the application then confirm if this is working for your headset or not. Check if you have fixed the issue of HyperX Cloud 2 Mic not working.
Method 7: Contact the manufacturer of HyperX Cloud 2
As the last option if none of the above methods is working for you go to the manufacturer’s website and contact the support team for further help.
Wrapping up
Well, the HyperX cloud 2 mic is designed newly which can strengthen the audio and voice for or a new experience of optimized Hi-Fi gaming. However, many users are still facing some issues and reporting that their HyperX Cloud 2 mic not working. We hope that the above-mentioned methods would work for you and you will find a quick solution by following the steps. Make sure that you have followed the fixes, which are given in this article one by one until your problem is resolved.
