How to Fix 5 Common Zoom Problems

zoom

Zoom is widely using for online meetings, classes, presentations and video conferencing. Zoom is most essential application now the entire world working remotely. There are some common zoom application problems during ongoing session.

1. How to fix zoom camera not working

Step 1: Check if you have turned off the video

Wondering how do I enable video on Zoom? Check the it here. If you have ever been prompted to the Zoom app when trying to join a meeting, check the box saying OK turn off my video. Once you have checked the box, the video option will be turned off, and your webcam will not be working anymore. Therefore, whenever you need the camera again, make sure you have checked the box. If the cameras still not working, you need to check some other programs using the camera and try to close them.

How to fix zoom camera not working

Step 2: Restart the access of zoom camera

This is another effective stab you can try if you have noticed the camera is not working.

  • Once you open the Zoom app, you will see at the bottom and the up arrow next to the option start video/ stop video setting; click on it.

Start stop video

  • Make sure that the zoom camera is connected, and then try to uncheck the camera option then Z jacket. Restart this application and see if the problem has been resolved.

Step 3: Check the privacy settings

This may be one of the reasons that your camera is not working during the zoom meeting. There may be some specific privacy settings on Windows 10, which are preventing the hardware and the software from accessing the camera. If it occurs, follow the below-mentioned steps to solve the issue:

Check Privacy Settings

  • Open the Settings app, and then click on the privacy option.
  • Click on camera, which is available under the app permissions
  • Toggle on the option,” allow apps to access your camera.”

How to fix zoom crashes when someone shares the screen?

Whenever you are presenting something in a meeting or giving some demo and experienced that, your screen sharing has been stopped. Only you can know how frustrating the issue is. This zoom glitch can ruin the presentation and the motive of your meeting. Never fear, follow the below steps to see what to do if Zoom keeps crashing.

How to fix Zoom crash when someone shares screen

Prevent zoom screen from freezing

  • Go to the setting of zoom
  • then select screen share
  • Now check the box “Use TCP connection for screen sharing.”

Microphone not working in zoom conference

During the Zoom, meeting many users faces this issue and thinks how do I unblock my microphone on zoom. If your microphone not working during the zoom conference, try to follow these steps and solve the issue.

Microphone not working in zoom conference

  • Make sure you have connected your mic, and it is turned on. If you are using an external mic, check that the connecting cable or the Bluetooth settings are on using the wireless mic. If you are using wired Mike’s, try to plugin into the different USB ports. If you are using Bluetooth devices, check the battery is charged sufficiently.
  • Select join audio. Usually, the zoom app requests access to the mic before joining the video or audio in a meeting. In case you have missed, it out you can simply select join audio, the option that is available at the bottom of this window.
  • Check whether you have muted zoom or not. If you see the microphone icon and have a line over it in this window, you can select the sound icon to Unmute it.
  • Check that your microphone is selected in zoom. When you have joined a meeting, select the up arrow next to the microphone, then make sure you have selected the mic.
  • You can also ask meeting organizers to unmute you in case you observe that someone has muted you in the meeting.
  • The next option is to check for the device’s settings. Go to the device settings and check if you have enabled the mic. Make sure the mike has been properly connected and set up in the windows.
  • Check for the programs that are using Mike and close them. You should also make sure that any other software is not using, or have access to your microphone.
  • Check for the app permissions. Go to the app settings and check this application has permission to access the microphone.
  • Check and update the device’s drivers. If you are a Windows user, go to the device manager and check the microphones drivers are up to date.
  • Reboot the device. Rebooting sometimes resolves so many issues with your computer. It can close any background process, which might be interfering with device hardware or software.
  • Reinstall this Om website Zoom application. If you are using the mobile or desktop version of the Zoom application, simply uninstall it, then read download it from Google Play or directly from the zoom website.

How to fix video freezing on zoom

Video freezing on zoom might be the problem during the presentation or any audio issues at the time of evolution of your project. Are you finding the ways how do I stop Zoom from freezing? You should check solution. It is essential to have a clear idea of how you can get rid of such issues to get the Zoom app working properly. Below are some solutions listed step by step.

Solution one: Restart your computer

While you are hosting a conference call on zoom and the video starts flickering suddenly, you need to follow some easy steps to get out of this mess quickly.

Click on the windows option available on the bottom left of your computer

Go to the sidebar that appears, and then select “Restart.”

Solution 2: update the camera driver to the latest version

In this section, several steps are enlisted to update your camera drivers to the latest version. It can fix your Zoom video problem quickly.

  • First, press Windows+R from your device.
  • A dialogue box appears where you need to type devmgmt.mscNow click to enter the on the keyboard, the Device Manager option will be open.
  • With the dialogue box that appears and types exactly devmgmt.MSc

Update your camera driver to the latest version

  • The subheading comes up with “Integrated Webcam“.
  • After that, right-click on it, and from the options, chose “Update Driver.”
  • You can also uninstall the drivers and then upgrade them to their latest version to make sure no problem occurs due to the camera drivers.
  • After the drivers have updated, test the improvement by connecting to the meeting and if the problem has been resolved.

Solution 3: unblock zoom from your Windows privacy settings

Sometimes zoom meeting videos do not work due to some simple problems in Windows. Due to these security issues, Windows do not allow you are camera or any webcam during the zoom meeting. Follow these steps to troubleshoot the problem:

Unblock Zoom from Windows privacy settings

  • First, find the windows option available at the bottom left corner, then select it.
  • Now you will find settings and the option on the panel, which pops up
  • Now select “Privacy” settings.

In the privacy settings list, select camera from the panel on the left side’s underneath settings.

Sometimes these files can make the computer or mobile hang unnecessarily.

From here, check if the camera settings have been disabled, then turn them on.

Solution 4: reinstall the windows Zoom application

This is the most effective solution to all these zoom videos facing issues. Based on the feedback of the Zoom application users, this is the most worked solution, which refreshes the windows and the application as well.

  • On the Windows app, then select Start from the panel that pops up.
  • Now scroll down to locate the Zoom application on your computer.
  • Now right click on the icon of zoom.
  • One dialogue box appears which has the option “Uninstall” the application.
  • You will see the progress bar on your computer.
  • Restart your computer once the windows Zoom application has been uninstalled.
  • Now download the Zoom app again.
  • Take a test meeting connection and check ok if the problem has been resolved.

Solution 5: zoom troubleshooting

Zoom troubleshooting is not so complicated; you just need to follow some simple steps listed here:

  • Switch off the Zoom application on your computer.
  • On the right side of the application, go to the settings
  • under the settings panel bar, or on the left, click on the video
  • You will find troubleshooting on the right bottom side of the same panel.
  • Now click on it and wait for some time to get the process done.
  • Make sure the webcam is toggled on from the settings of your computer.
  • Now download the application again.

After completing all the above steps, you need to relaunch this application and again perform a test meeting to check the freezing problem has been resolved.

Zoom crashes Windows 10

Sometimes this application can use a high amount of CPU and RAM, which can Crash Your Windows 10. You may experience your computer working very slowly, or the zoom keeps crashing and restarting frequently. Every command is taking more than 10 seconds, or it completely freezes and crashes. All these issues occur because zoom crashes when sharing screen. That is not pleasant, especially at the time of your presentation or during a video meeting.

There are two simple ways to fix that. You can either use the option of task manager to reboot your computer.

Through task manager

  • First launch the task manager
  • Now click on the Process tab
  • Next, right-click on the programs which want to close
  • Select “End task,” and it’s done.

Through clean boot- disable the hardware acceleration.

The application has so many advanced features that can improve your video and audio quality significantly during your conference. However, this can turn into a double edge sword in case the hardware is not up to the task. To fix it out, follow the below steps.

  • Launch this application and click on your profile picture.
  • Go to the settings, then select video
  • Click on the option “advanced button.”

Now untick the following options

  • Enable the hardware acceleration for sending video
  • Enable the hardware acceleration for receiving video
  • Relaunch this application and check for the results